This website is operated by Soul Star Divination. Throughout the site, the terms “we,” “us,” and “our” refer to Soul Star Divination. We offer this website, including all information, tools, and services available from this site, to you (the user), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features, tools, or updates added to the current site shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically for updates. Continued use of the site or our services after any changes are posted constitutes acceptance of those changes.
Our store is hosted by GoDaddy Airo, which provides us with the e-commerce platform that allows us to sell our digital products and services to you.
We make every effort to ensure that the information on our website, including product descriptions, service details, and pricing is accurate, complete, and current. However, we do not guarantee that all information is free from errors, fully up to date, or complete at all times. We are not obligated to update any information on the site. It is your responsibility to monitor changes, and we encourage you to use your own judgement when relying on the information provided. Any use of the content or materials on this site is at your own risk.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, without express written permission by us.
Prohibited Uses
In addition to other prohibitions stated in our Terms of Service, you may not use this website or any of its contents, services, digital products for any unlawful or unauthorised purpose. By using this site, you agree not to: (a) use the site in any way that violates local, national, or international laws or regulations; (b)attempt to exploit, harm, or deceive others, including through fraudulent spiritual claims or misuse of information obtained through readings; (c) use the site to transmit or spread false, misleading, or harmful content; (d) engage in harassment, abuse,or hate speech towards readers, staff, or other users; (e) interfere with the functionality, security, or integrity of the site or its services; (f) access or attempt to access other users' accounts or personal data; (g) use automated systems (bots, scraper, etc.) to interact with the site or extract data. (h) copy, sell, resell,or exploit any portion of the services or digital products without express written permission; (i) use the content or services for commercial purposes not authorised by Souls Star Divination; (j) promote or link to third-party sites or services that violate these terms or are misleading, harmful, pr inappropriate.
Violation of these prohibited uses may result in immediate termination of access to services or any related website.
You agree not to use our products for any illegal or unauthorised purposes, nor to engage in any activity that violates the laws of your jurisdiction, including but not limited to copyright laws.
You must not transmit any harmful code, such as viruses, worms, or other destructive software.
You agree to behave respectfully and responsibly when engaging with our services. Harassment, abusive language, or inappropriate conduct during interactions (including tarot readings or product/service reviews) will not be tolerated.
You may not use our services for any fraudulent or deceptive purpose, including, but not limited to, impersonating another person or misrepresenting your intentions.
Any breach or violation of these Terms will result in the immediate termination of your access to our services without prior notice.
Personal Information
Any personal information you provide through our online store, including but not limited to contact details, payment information, or any other data submitted during the purchase process, will be governed by our Privacy Policy. By making a purchase or interacting with our store, you agree to the collection, use, and protection of your personal data as outlined in our Privacy Policy. For more information, please review the full details of our Privacy Policy.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website or in our services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time, without prior notice (including after you have submitted an order).
We do not guarantee that the information provided on our website is complete, accurate, reliable, or current. If a product or service is mistakenly listed at an incorrect price or with incorrect details, we reserve the right to refuse or cancel orders placed for that product or service.
In the event that we make changes to an order due to errors, we will notify you and provide you with the option to proceed with the order at the updated price or cancel it.
(1) To book a tarot reading or purchase a digital product on our website you confirm that you meet the minimum age requirement of 18 years old.You must be at least 18 years old.
(2) Our services welcome international customers unless otherwise restricted by local laws or regulations. Currently our services and digital products are unavailable in the USA and Canada.
We are planning to expand to these regions in the future and will provide updates as we extend our offerings.
(3) You must have the legal right and authority to enter into a binding agreement and accept these Terms on their behalf.
(4) You agree to engage with our services respectfully and in good faith. We reserve the right to deny access or refuse service to anyone who is abusive, threatening, or acting in bad faith.
If we discover that you do not meet these requirements, we reserve the right to suspend or terminate your access to our services without notice.
All of our services and products are currently only available exclusively online through the website and Amazon (KDP) print on demand spiritual journals, planners and notebooks.
All tarot readings are conducted remotely and delivered via email. The readings are based on an intuitive interpretation of the tarot cards and are intended for entertainment, self-counselling, and personal development purposes only.
Delivery Time: Soul Star Divination aims to deliver all digital readings within 5 working days from the time your booking is confirmed. Please note, readings will be sent as PDF attachments to the email address provided at checkout.
We offer a curated collection of digital spiritual tools available for instant download upon purchase including Spiritual Planners, designed to help you track your goals, rituals, moon phases, and daily intentions, Journals and Workbooks, reflective writing tools to support healing, manifestation, and mindfulness and Ebooks and Guides, covering topics like tarot, intuition, self-care, and spiritual practices.
All digital products are for personal use only and may not be copied, distributed, or resold.
Additionally, offerings may include Tarot Decks created by Soul Star Divination, monthly tarot forecasts or guidance downloads (some only made available to those who have a membership with us). These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to ensure the colours and images of our products are represented as accurately as possible on our website. However, we cannot guarantee that the display of colours on your device will perfectly reflect the actual product, as screen settings and monitor variations may affect how colours appear.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We regularly update our services and product offerings with new spiritual content to support your journey. Be sure to check our website often for the latest additions and updates.
We reserve the right to suspend or terminate your access to our website, services, or products at any time, without prior notice, if we believe that you have violated these Terms of Service, or any applicable laws.
This also applies if your conduct is deemed harmful, fraudulent, abusive, or disruptive in any way.
Termination may occur for reasons including (but not limited to) (a) Misuse of our products or services; (b) engaging in unlawful or prohibited activities; (c) harassment, abusive language, or inappropriate behaviour towards our team or community; (d) attempting to resell, distribute, or share paid content without permission; (e) failure to comply with payment agreements (e.g., missed instalments on payment plans).
If your account or access is terminated you will no longer be permitted to use our services or access any paid content and no refunds will be issued for any remaining sessions or digital products, unless required by law.
Any remaining payments owed under an active payment plan will still be your responsibility and must be fulfilled as agreed.
We also reserve the right to discontinue any service or product (or any part thereof) at any time without liability, although we will make reasonable efforts to notify affected customers in advance when possible.
Disclaimer of Warranties
All services and products provided by Soul Star Divination are offered “as is” and “as available,” without any warranties or guarantees of any kind, either express or implied.
We do not warrant that:
(a) our services (including tarot readings) will be uninterrupted, timely, secure, or error-free.
(b) The results obtained from the use of our services or products will be accurate, reliable, or meet your expectations.
(c) any errors in our digital content will be corrected.
While we aim to provide quality content and guidance, we make no representations or guarantees about the outcome or effectiveness of any reading, journal, or spiritual product. Your experience and results may vary.
Limitation of Liability
To the fullest extent permitted by UK law, Soul Star Divination, its owners, affiliates, and team members shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of:
(a) tarot readings or interpretations
(b) digital products (e.g., ebooks, journals, planners)
(c) this website or any linked content
(d) delays, errors, or technical issues in delivering services or downloads
This includes, but is not limited to, damages for:
You agree that your use of our website, products, and services is entirely at your own discretion and risk.
Indemnification
You agree to indemnify, defend and hold harmless Soul Star Divination or anyone connected to us (like our directors, employees, contractors, partners, or affiliates), from any claims or demands (including reasonable legal costs, such as solicitor fees), made by a third party, due to your violation of these Terms of Service, any related documents, any laws, or the rights of a third-party.
All tarot readings offered by Soul Star Divination are intended for entertainment purposes only and should not be considered a substitute for professional advice—whether medical, legal, financial, or otherwise. We do not guarantee the accuracy, insight, or specific outcomes of any reading. Any decisions or actions you choose to take following a reading, or in connection with our teachings or tools, are made at your own discretion and responsibility.
By engaging with our services, you acknowledge and agree to the terms set out in our Terms of Service, Client Agreement Form, and Code of Ethics. For clients purchasing a tarot reading, further details regarding our ethical guidelines are outlined within the Client Agreement Form.
I deliver all messages with compassion and care; however, life’s journey includes both light and shadow. I will only share the guidance that comes through intuitively, and this may not always align with what you expect or wish to hear. If you feel unready to receive honest spiritual insight, I kindly suggest reconsidering before booking a reading.
TAROT READINGS
Tarot readings are booked via our website. Once you select your desired service and/or product and complete checkout, you will receive a confirmation email with further details or next steps.
Readings are delivered via email, and the amount of communication may vary depending on the type of reading selected. Delivery time frames also differ for members and non-members.
Full payment is required at the time of booking to confirm your session. No readings will be delivered until payment has been successfully processed. If you choose a reading with a payment plan option, an initial payment is due at the time of booking, followed by scheduled instalments as outlined in the agreed plan. In these cases, the timing and delivery of your reading or sessions will be clearly stated in the service description.
Once you have completed your booking and payment, you will be required to review and agree to the Client Agreement. Additionally, you may be asked to complete the Client Intake Form before your reading. These forms are essential for ensuring clarity and alignment for your session.
DIGITAL PRODUCTS
Full payment is required at the time of purchase for all digital products. Once your payment is successfully processed, you will receive an instant download link on the confirmation page, as well as a copy sent to your email for easy access. Please ensure your email address is correct before checkout.
Due to the nature of digital products, all sales are final. Please ensure you have selected the correct product before completing your purchase.
Digital products are for personal use only. Redistribution, resale, or commercial use is strictly prohibited.
We accept secure payments through trusted third-party providers such as PayPal, and Stripe. All prices are listed in GBP (£). If you are purchasing from outside the UK, your card provider may apply additional fees or conversion rates.
Once payment has been received, you will be emailed confirmation that your reading has been booked, where applicable, access to your product or reading (for some of our more specialised and in-depth readings, we may correspond with you via email to finalise questions.
If you do not receive your confirmation within a few hours, please check your spam/junk folder or contact us.
THIRD-PARTY SITES
When using our website, certain content, products and services available on our store may use trusted third-party services for payments, digital delivery, or product access.
You may find links on our website that direct you to third-party websites. These are provided for convenience, but we are not affiliated with those sites and do not control their content, services, or functionality. We recommend using your discretion when accessing external websites, as we are not responsible for any interactions or outcomes related to their use.
All content on this website, including tarot readings, ebooks, journals, text and branding is the intellectual property of Soul Star Divination and may not be copied, distributed, or resold without written permission.
By submitting any content, including but not limited to feedback, reviews, suggestions, ideas, or other materials (collectively referred to as "Submissions") to Soul Star Divination through our website, email, or any other means, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensee right to use, reproduce, modify, publish, translate, distribute, and display these submissions worldwide in any form, media, or technology.
You agree that we may, at our discretion and without limitation, edit, copy, publish, distribute, translate, and use any comments you submit in any format or medium. We are not obligated to keep any comments confidential, offer compensation for them, or respond to them.
You understand and agree that your submissions are provided voluntarily, and that we are not obligated to use them, respond to them, or compensate you in any way.
You represent and warrant that the submissions you provide do not violate any third-party rights, including intellectual property rights, and that you have full authority to make such submissions.
While we welcome your feedback, please note that we are under no obligation to monitor or respond to comments or submissions, and we reserve the right to remove any content we deem inappropriate, offensive, or not aligned with the spirit of our services.
You agree not to submit any material that is unlawful, threatening, defamatory, obscene, or otherwise objectionable. Any submissions that violate these terms may result in the termination of your access to our services.
The most current version of our Terms of Service is always available on our website. We reserve the right to update, modify, or replace any part of these terms at our sole discretion. Therefore, it is your responsibility to check our website periodically for any updates.
By continuing to use our website or services after changes are posted, you acknowledge and accept the updated Terms of Service.
These Terms of Service, along with any separate agreements under which we provide you with services, shall be governed by and interpreted in accordance with the laws of the United Kingdom.
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable for any reason, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforecable portion shall be deemed to be severed from these Terms of service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
For any questions about these Terms of Service, please contact us at support@soulstardivination.com